Managed IT – Pro is a managed service offering including support for laptops, desktops, applications, and more — all for a simple per employee monthly price.
Managed IT – Pro is a managed service offering to support all employees with the configuration of hardware, software, and peripherals. After configuration ongoing service includes patches, updates, and network connectivity support.
Dedicated account team with Lead Tech and Account Executive
Onsite account setup Employee onboarding
Remote employee computer operating system patching and updates
Remote support for employee computer hardware, operating system, and software applications
Remote printer and peripherals setup and support
Remote network configuration, security administration and support
Email and productivity suite administration (for Google Workspace and Microsoft 365)
Onsite and remote employee computer operating system patching and updates
Onsite and remote support for employee computer hardware, operating system, and software applications
Onsite and remote printer and peripherals setup, support, and troubleshooting
Onsite and remote network configuration, security administration, support, and Wi-Fi coverage optimization
Mobile Device Management (via Google Workspace or Microsoft 365 service capabilities)
Server operating system configuration and maintenance (for on premise, Google Cloud Platform, and Microsoft Azure physical devices and virtual machines)
Quarterly IT Business Review
After hours on-call technician
Footnotes: Onsite services performed on an as-needed basis, if your team is able to resolve issue remotely they will. Onsite services are included by default for accounts in the central Texas region only.
Modern Managed IT offers modern cloud based solutions through partnerships with Microsoft, Google, and Jungle Disk allowing small businesses to provide email, productivity, data storage, and security to all employees with affordable software subscriptions.
Send us an email at firstname.lastname@example.org
or give us a call at (210) 969-9979
110 E Houston St. 7th Floor (#57)
San Antonio, TX 78205
Phone: (210) 969-9979
Fax: (210) 343-5208