Every customer gets their own dedicated account team with a named lead tech and account executive who will tackle your issues and business challenges with technology.

Managed IT Service LevelsProPro Plus
Dedicated account team with named Lead Tech and Account Executive
Onsite account setup and employee onboarding
Onsite ongoing service
Remote employee computer operating system patching and updates
Onsite employee computer operating system patching and updates
Remote support for employee computer hardware, operating system, and software applications
Onsite troubleshooting for employee computers
Remote printer and peripherals setup and support
Onsite printer and peripheral troubleshooting
Remote network configuration, security administration and support
Onsite network device troubleshooting and WiFi coverage optimization
Email and productivity suite administration (for Google Workspace and Microsoft 365)
Mobile Device Management (via Google Workspace or Microsoft 365 service capabilities)
Server operating system configuration and maintenance (for on premise, Google Cloud Platform, and Microsoft Azure physical devices and virtual machines)
Quarterly IT Business Review
After hours on-call technician
Managed IT Service LevelsProPro Plus
Pricing (per month per employee)$49$79

Both Pro and Pro Plus include all 5 ways Modern Managed IT delivers an experience better than hiring your own team or outsourcing to a traditional provider.